Introduction & Commitment

Welcome to Webking Solutions (www.webkingsolutions.com).

At Webking Solutions, your privacy is treated with the highest priority. As a global technology and digital services provider, we understand that our clients entrust us with sensitive information throughout their engagement—from website interactions to cloud services, hosting, support, and development workflows. Protecting this information is fundamental to our values and our long-standing commitment to customer trust.

By using our website or services, you agree to this Privacy Policy. This Privacy Policy outlines how we handle personal data, the standards we follow, and the safeguards we apply across all our digital operations.

Who We Are (Data Controller)

We act as the “data controller” for personal data collected through our website and services—meaning we determine how and why your data is processed .

For privacy-related concerns or requests, please refer to Section 11 : Contact / Grievance Officer.

What Information We Collect

2.1 Personal (Identifiable) Information

When you voluntarily interact with us, we may collect:

• Name
• Email address
• Phone number
• Company / business affiliation
• Billing and invoicing details
• Documents you provide (project briefs, attachments)

2.2 Automatically Collected Data

When you browse our website, we may automatically collect:

• IP address
• Browser or device type
• Pages visited and session duration
• Cookies and anonymous analytics data
• Technical performance logs

2.3 Service & Project-Related Data

To provide our services, we may process data related to:

• Custom software or website development
• Cloud migrations (Google Workspace, Microsoft 365, Zoho)
• Hosting environments
• SEO/content implementations
• E-commerce systems

These details may include configuration files, access credentials, and project-related assets required for service delivery.

Purpose & Legal Basis for Data Processing

We process your data for the following purposes:

• Responding to inquiries and providing quotations
• Delivering development, hosting, cloud, or other contracted services
• Providing customer and technical support
• Improving our website and services through analytics
• Meeting compliance and legal requirements
• Billing, invoicing, and accounting
• Creating and managing project communication

Cookies, Tracking & Analytics

Our website may use cookies and similar tracking technologies to:

• Enable essential website features
• Improve user experience
• Analyze performance, usage, and behavior patterns
• Maintain website security

We may use analytics tools (such as Google Analytics or similar services) to understand site performance. These tools may collect anonymized or aggregated technical information.

You can disable cookies in your browser settings; however, doing so may affect website functionality.

Data Sharing & Third-Party Processors

We may share data only with trusted third parties necessary for business operations, including :

• Hosting providers
• Cloud service platforms (Google Workspace, Microsoft 365, Zoho)
• Analytics service providers
• Payment processors (if applicable)
• Tools required for project communication or service execution

All third-party providers follow strict confidentiality and security practices.

Data Security & Protection

We safeguard personal information using :

• Secure server configurations
• SSL/TLS encryption
• Firewalls and malware protection
• Role-based access controls
• Encrypted backups
• Regular internal reviews and monitoring

If a data breach occurs, we will notify affected individuals and authorities where legally required.

Data Retention & Deletion

We retain personal data only for as long as necessary to fulfill the purpose. Which includes :

• Providing and maintaining our services
• Managing customer relationships
• Meeting contractual, legal, accounting, or reporting requirements
• Ensuring security, backup integrity, and business continuity

When the data is no longer required for these purposes, we securely delete or anonymize it in accordance with our internal policies.

You may request deletion of your personal data at any time by contacting help@webkingsolutions.com, subject to any legal or operational obligations that require certain data to be retained.

Your Rights

Depending on your jurisdiction, you may request:

• Access to your personal data
• Correction or updating of your personal data
• Deletion of your personal data
• Restriction of processing of your personal data
• Data portability

To exercise these rights, please contact us at help@webkingsolutions.com.
We acknowledge requests within 5 business days and respond within 30 days.

International Transfers & Policy Updates

We may transfer data internationally when using global cloud systems, ensuring appropriate safeguards and security measures.

This Privacy Policy may be updated periodically. The “Last Updated” date reflects the latest version, and we recommend reviewing this page occasionally.

Compliance with Applicable Laws

Our privacy practices align with applicable laws and standards, including the Digital Personal Data Protection Act (India, 2023), global transparency principles, and GDPR-aligned concepts where applicable.

For privacy concerns, requests, or complaints, contact:

• The Digital Personal Data Protection Act (DPDP Act), India (2023)
• Global transparency principles
• GDPR-aligned concepts (where applicable)

Contact / Grievance Officer

For privacy concerns or complaints, contact:

We respond promptly to all privacy-related matters.

Acceptance & Consent

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy, including the collection, use, processing, and disclosure of your personal data as outlined herein.

• You have read and understood the Privacy Policy
• You consent to the collection and use of your personal data as described